This web site (the “Site”) is published and maintained by PJ Tours & Travel, a proprietorship company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any sub-site (whether belonging to an ‘associate’ of PJ Tours & Travel or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.
If any dispute arises between you and PJ Tours & Travel during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Gurgaon (Haryana, India).The arbitration proceedings shall be in the English language.
The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.
These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Gurgaon (Haryana, India).
By using the services provided by PJ Tours & Travel, you are legally bound by these terms and conditions. The detailed terms and conditions in the agreement are expected to be read carefully by the signing parties.
PJ Tours & Travel is only an intermediary between the end user & the services booked through us. PJ Tours & Travel cannot be held liable for any service issues faced at the flight, train, hotel, resort or activity booked through us.
PJ Tours & Travel is only an intermediary between the end user, hotels, flights & other service providers. We book hotels, flights, & other travel services directly from the service provider or through other intermediaries, consolidators & aggregators. We try to make the best possible prices available to you as per our contracted terms with the service provider. However, there may be cases where cheaper rates are available on other sites including those of the hotel & airline directly. In such cases, PJ Tours & Travel cannot be held responsible for over charging. Please check the pricing of relevant product / services thoroughly prior to making your reservation with us both online & offline. PJ Tours & Travel shall not be responsible for any claims afterwards.
Once you confirm your hotel booking with us, it may take up to 72 hours for the bookings to be updated with the hotel.
Some hotels do not allow unmarried/unrelated couples to check-in. This is at full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances. Customers are requested to kindly cross check with us or the hotel before booking.
On certain sectors we display fixed departures/coupon fares which are highly discounted fares. It may take up to 15 hours to get a reconfirmation from the airlines on the validity of these fares & generate PNR. Passengers are encouraged not to book these fares in case of urgent travel. These fares are non-refundable & non changeable.
In all cases, we try to reconfirm the bookings. However, there may be cases that the hotel is unable to confirm the bookings due to unavoidable circumstances. In such cases, we will provide you alternate options or refund back the amount.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. To make www.escapefrom9to5.in even more user-friendly and innovative, we use ‘cookies’ to collect information regarding your use of the website.
Information we collect:
This notice applies to all information collected or submitted on www.escapefrom9to5.in whenever you register with us, sign up for our newsletter, make a transaction on our website etc. The website offers travel related services such as air tickets, train tickets, hotels rooms, travel packages etc. We collect the following personal information to provide the services mentioned above.
Date of birth
How we use this information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website through Email or SMS/Whatsapp. Within each email, you will be provided an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How to Access/Correct your Information
You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please write in to us at [email protected]